Shipping & Delivery

Last updated: 2026

We offer delivery Australia-wide on every order via Australia Post, from our warehouse in New South Wales, Australia.

Shipping options

Choose your delivery speed at checkout:

• Standard — FREE. Usually delivered in 2–5 business days after dispatch.
• Express — $16.00 AUD. Faster delivery, usually 1–3 business days after dispatch.

Dispatch

Orders are packed and dispatched from our warehouse, typically within one business day of your order being placed.

Delivery estimates

As a guide, most orders reach metropolitan areas within the windows above after dispatch. Rural and remote locations may take longer. These are estimates — delivery times are provided by Australia Post and not guaranteed.

Tracking

Where tracking is available, we'll email you your tracking details once your order has been dispatched so you can follow its progress online.

Got a question?

If you have any questions about delivery, contact us at hello@diycatscratchers.shop, or see our Returns & Refunds page.